Our mailing address is:
Inside Mexico
4747 Research Forest
Suite 180
The Woodlands, TX 77381
(281) 466-4850
Payment Options
All prices on this site are in U.S. Dollars. Prices include shipping and insurance to the continental United States.
We accept all major Credit Cards through our secure ordering system, as well as Checks by Mail, and Money Orders. (If paying by Money Order or Check by Mail, please make them payable to Inside Mexico ). We also accept payments through Paypal. When checking out through our secure cart the option for Paypal will be available.
We make every effort to post the correct price on all our products but mistakes can happen. In the rare event that we find an incorrect price we reserve the right to cancel the purchase and refund the paid amount immediately.
Our terms of sale are F.O.B. shipping point, Houston, TX. When shipping international YOU are responsible for any customs charges set by your country. Generally, we don’t have any claims or problems with international shipping but please consider items might be damaged by your country’s customs procedures.
PLEASE READ OUR GUARANTEES PAGE BEFORE CHECKING OUT. By SUBMITTING YOUR ORDER you are acknowledging that you have read our guarantees, terms, and conditions set forth, understand them, and are agreeing to be bound by them. Shop with confidence your information is secure. All sales FOB Houston TX. (FBO is a term in international commercial law specifying at what point the seller transfers ownership of the goods to the buyer.)
Guarantees
We provide a Secure ordering environment, throughout the ordering process. Your Credit Card Transactions are securely encrypted, and all transactions are subject to the approval of Gateway, a service which safely verifies all credit card information.
ALL OF THE PIECES ARE SIGNED BY THE ARTIST EXCEPT WHEN NOTED.
We guarantee all the items we offer for sale to be as described.
Return Policy
Inside Mexico – Sandia shall not be responsible for any damage noticeable after the customer has received and accepted the item. Our terms of sale are F.O.B. shipping point, Houston, TX.When shipping international YOU are responsible for any customs charges set by your country.
We guarantee all the items we offer for sale to be as described.
Inside Mexico – Sandia shall not be responsible for any damage noticeable after the customer has received and accepted the item. Our terms of sale are F.O.B. shipping point, Houston, TX.When shipping international YOU are responsible for any customs charges set by your country.
The item is considered accepted by the buyer if the buyer does not notify us of a problem about the item within 7 days of having received it.
In the case of our wood carvings, buyer understands that these wood carvings are made by hand, by folk artists from Oaxaca Mexico, that may or may not have quality control of the materials they use, including but not limited to the paints or the wood they use for carving and the problems it may present in the future( for example but not limited to wood boring insects or fading of the paint…freezing the carvings is recommended). Please DO NOT leave the woodcarvings packed in bubble wrap or plastic because this may damage the pieces.
Inside Mexico Sandia makes every effort to select the highest quality of wood carvings available from these artists.
These wood carvings are collectible decorative objects not intended to be used by or handled by children.
In the event that we fail to describe an imperfection (such as a smudge, chip, scratch) of the item, the buyer has 7 days after receiving the item to notify us and may return it, in the same condition as received for refund of the full purchase price. If returned for any other reason there will be a 10% re-stocking fee charged and the buyer shall be responsible for shipping and insurance charges. If the item was on layaway there will be a 15% re-stocking fee.
No returns will be accepted after two weeks of receiving the item. Please contact us if you are traveling so we can extend the period.
We accept commissions on most of our pieces. We require a 20% deposit which is non-refundable if the piece is not bought when ready. The piece will be as similar in quality, form and coloring as the original piece.
Please remember that no handmade work is absolutely perfect, which is contrary to machine made products. (The latter being absolutely inferior in every aspect).
“Anyone who has really experienced the magic of a fine handmade
mug with a truly wonderful handle will never go back to the Wal-Mart mug.
One of the primary features contributing to the magic of handmade wares is the lack of absolute uniformity. That lack of uniformity expresses and emphasizes
the humanity and personal expression in the individual item.
Machine made ceramic forms, with every piece identical, are dead.”
Vince Pitelka
Appalachian Center for Crafts
Tennessee Technological University
Shipping
We ship Worldwide (except to Mexico) through USPS Priority Mail Insured or UPS . It will take approximately 6 business days for you to receive your order if in the US. If shipped outside the US , we will send you an estimate of shipping costs, after you submit your order. International Orders may require more time to arrive. All orders are shipped and insured by the carrier.
International buyers shall be responsible for all customs duties their home country imposes. If the items are damaged while inspected in customs, customer shall assume responsibility and proceed with the carrier for an insurance claim if applicable. Seller will not be held responsible for such damage. (It is important to note that thankfully we have never had such damage occur).
We professionally pack all our items.
First, each is carefully “Bubble-Wrapped” and then individually packed in a rigid carton box. We further protect the piece with cushioning material (Instapack©, paper, foam pads or “peanuts”) inside the box on all sides of the item.
All packing materials are new and clean.
Terms of Use of Sandia Fine Mexican Folk Art Gallery’s Site
Your use of this website means that you agree to the following terms of use If you do not agree with these terms you must leave this Web site.
Those who choose to access this site do so on their own initiative and are responsible for compliance with local laws, if and to the extent applicable.
This site is owned and operated by Inside Mexico,Sandia Fine Mexican Folk Art Gallery which owns or licenses all the material on this Site.
Inside Mexico,Sandia Fine Mexican Folk Art Gallery retains all proprietary rights to the Sandia Fine Mexican Folk Art Gallery information. All unauthorized use of the information (including pictures, logos, e-mail addresses) contained on this site is strictly prohibited without prior written permission from Sandia Fine Mexican Folk Art Gallery.
This Website contains copyrighted animations, images, photographs, text, and design (from here on named the “Content”). It is against the law to duplicate, download or distribute any Content from this Site except for your NON-COMMERCIAL PERSONAL USE. You may not modify or alter the Content in any way. You may not incorporate the Content into any materials that are publicly distributed or displayed. You may not resell, display, sublicense or distribute the Content in any electronic form, including on any online service, the Internet, or any other telecommunications medium which now exists or shall exist in the future. Republication or redistribution of the Content, by any means which now exist or shall exist in the future, is expressly prohibited.
Limitation Of Warranty And Damages
Inside Mexico, Sandia Fine Mexican Folk Art Gallery -Inside Mexico makes no representation or warranty with respect to the related documentation and to the extent permitted under applicable law the site is delivered AS IS.
The warranty stated herein is expressly in lieu of all other warranties, implied or expressed, including but not limited to any express or implied warranty of correctness, reliability, accuracy, and non-infringement, and such warranty constitutes the only warranty made byInside Mexico, Sandia Fine Mexican Folk Art Gallery with respect to the site and content.
Inside Mexico,Sandia Fine Mexican Folk Art Gallery does not warrant that the content or functions contained in this site are free from errors, omissions, defects, interruptions, viruses or other damaging elements, or that Inside Mexico,Sandia Fine Mexican Folk Art Gallery will correct any errors, omissions or defects.
The user or visitor of the site assumes the cost of service, repairs or corrections to his hardware software or other equipment.
Privacy Policy
We respect the privacy of all visitors to our website.
We do not give out your Name, Address, Telephone number, Credit Card information to any third parties. Inside Mexico,Sandia Fine Mexican Folk Art Gallery uses reasonable precautions to keep the personal information disclosed to us secure.
The email addresses of those who post messages, the email addresses of those who communicate with us via email, and information volunteered is stored by us and used by Inside Mexico, Sandia Fine Mexican Folk Art Gallery for future mailings.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Privacy Policy
We respect the privacy of all our visitors to our website.
We do not give out your Name, Address, Telephone number, Credit Card information to any third parties. Inside Mexico, Sandia Fine Mexican Folk Art Gallery uses reasonable precautions to keep the personal information disclosed to us secure.
The email addresses of those who post messages, the email addresses of those who communicate with us via email and information volunteered are stored by us and used by Inside Mexico for future mailings such as our Newsletter and Sales Letters.
If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at may@sandiafolk.com.
At Inside Mexico,Sandia Fine Mexican Folk Art Gallery, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information is received and collected by Inside Mexico, Sandia Fine Mexican Folk Art Gallery and how it is used.
Log Files
Like many other Web sites, https://www.sandiafolk.com makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and the number of clicks to analyze trends, administer the site, track users movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.
Cookies and Web Beacons
www.sandiafolk.com does not use cookies.
Links to Other Sites
Our Web site has links to other sites. Once you go to another site, you are subject to the privacy policy of the new site.